IBPS Clerk

About IBPS Clerk

IBPS Clerk (CRP CSA) recruits Customer Service Associates for 11 participating public sector banks. It typically offers the largest number of vacancies among all banking exams, with selection through Prelims and Mains only — there is no interview.

Eligibility

Age Limit

20 to 28 years as on the notified cut-off date. Age relaxation: OBC (NCL) 3 years, SC/ST 5 years, PwBD (General) 10 years. EWS candidates do not get age relaxation.

Educational Qualification

• Graduation in any discipline from a recognized university
• Basic computer knowledge is mandatory
• Proficiency in the local language of the applied State/UT is required

Exam Pattern

Prelims (100 Marks, 1 Hour — Qualifying)

Mains (200 Marks, ~2 Hr 40 Min)

0.25 marks are deducted for each wrong answer. Final selection is based only on the Mains score.

Syllabus

• Numerical Ability — Simplification, DI, Number Series, Arithmetic
• Reasoning Ability — Puzzles, Seating Arrangement, Syllogism, Coding-Decoding
• English Language — Reading Comprehension, Grammar, Cloze Test
• General/Financial Awareness — Current Affairs, Banking & Financial Terms
• Computer Aptitude — Basics of Computers, Internet, MS Office

Preparation Strategy

With no interview stage, all effort should go into scoring high in Mains. Practice sectional mocks with strict timing, since each Mains section has an independent time limit, and build a strong current-affairs habit for the General Awareness section.

Career & Job Role

Selected candidates join as Customer Service Associates handling account services, cash transactions and customer queries at the allotted bank branch, with a starting basic pay of around ₹24,050 plus allowances.

Frequently Asked Questions